Customer Support Ticket
Customer Service is our PRIORITY
We understand that the key to satisfying customers who need support is simplicity, ease of communication, and the assurance that they will always be connected with someone from our company. This commitment to straightforward, clear communication is the cornerstone of our customer support strategy, designed to make you feel reassured and confident in our services.
All questions and support queries are initiated using our intuitive support portal, which serves as a central hub for all resolutions. It allows us to gather the necessary information to expedite an effective response by having our team at large access the scope of all support requests. The support staff will quickly respond to and handle issues and, if necessary, provide our technical support staff with data on more complex issues.
Our proprietary support portal records all communications and outcomes both for historical patterns and to provide our clients with improved user experiences.
In conclusion, only a few clicks are needed to open a support request, and our team will engage and respond, allowing you to get back to business. We will ask for your contact phone should we need to speak to keep your issue a top priority.
Please navigate to the Support tab on the left menu and proceed.