Privacy Policy

Cool Life CRM, Inc. ("Company," "we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our services. You agree to the practices described in this policy by accessing or using our services.

1. Information We Collect

We collect the following types of data:

Personal Information: Name, email, phone number, payment details, and any information you provide when using our services.
Usage Data: IP address, browser type, pages visited, and time spent on our website.
Device Information: Device type, operating system, and diagnostic data when accessing our services via mobile or web.

2. How We Use Your Data

We use your data to:

Provide and maintain our services.
Manage your account and user experience.
Communicate with you about updates, offers, or support.
Improve our platform through analytics.
Comply with legal obligations.

We do not sell, rent, or share your data with third parties for their use.

3. Data Retention & Security

We retain your data only as long as necessary to fulfill the purposes outlined in this policy. We implement security measures to protect your information, but no system is completely secure.

4. Data Sharing

We may share your data with:

Service Providers: To process payments or analyze usage.
Business Transfers: If the company undergoes a merger, acquisition, or sale.
Affiliates: Related companies under the same privacy policy.
With Your Consent: When explicitly authorized by you.

5. Your Rights (GDPR Compliance)

If you are in the EEA, you have rights to:

Access, update, or delete your data.
Withdraw consent or object to processing.
Request data portability.

To exercise your rights, contact us at support@coollife.io or submit a support ticket.

6. Children's Privacy

Our services are not intended for users under 13. If we discover that a child’s data has been collected without parental consent, we will delete it.

7. Changes to This Policy

We may update this policy as needed. Any changes will be posted on this page.

8. Contact Us

For any questions about this policy, contact us at:
Email: support@coollife.io
Support Ticket: Available through our website.