How to Clear Browser Cache

Have you received an error message? You have a session holding in your browser.

Certainly! Clearing the browser cache can be necessary to ensure that your login OTP (One-Time Password) works correctly. Here's a step-by-step guide on how to clear the browser cache for popular browsers:

Google Chrome: 

  1. Open Google Chrome.
  2. Click on the three vertical dots in the top-right corner to open the menu.
  3. Hover over "More tools" in the menu.
  4. Select "Clear browsing data."
  5. In the "Clear browsing data" window, make sure "Cookies and other site data" and "Cached images and files" are selected.
  6. Choose the time range for which you want to clear the cache (e.g., "Last hour," "Last 24 hours," "All time").
  7. Click on "Clear data."

Mozilla Firefox:

  1. Open Mozilla Firefox.
  2. Click on the three horizontal lines in the top-right corner to open the menu.
  3. Select "Options."
  4. In the left sidebar, click on "Privacy & Security."
  5. Scroll down to the "Cookies and Site Data" section.
  6. Click on "Clear Data."
  7. Ensure that both "Cookies and Site Data" and "Cached Web Content" are selected.
  8. Click on "Clear."

Microsoft Edge:

  1. Open Microsoft Edge.
  2. Click on the three horizontal dots in the top-right corner to open the menu.
  3. Select "Settings."
  4. Scroll down and click on "Privacy, search, and services" in the left sidebar.
  5. Under the "Clear browsing data" section, click "Choose what to clear."
  6. Ensure that "Cookies and other site data" and "Cached images and files" are selected.
  7. Click on "Clear."

Safari:

For Safari on macOS:

  1. Open Safari.
  2. Click on "Safari" in the top menu.
  3. Select "Preferences."
  4. Go to the "Privacy" tab.
  5. Click on "Manage Website Data."
  6. Click "Remove All" or select specific websites and "Remove."

For Safari on iOS (iPhone/iPad):

  1. Open the Settings app.
  2. Scroll down and select "Safari."
  3. Scroll down and click on "Clear History and Website Data."
  4. Confirm by selecting "Clear History and Data."

After clearing the cache, try logging in again with your OTP. This should resolve any issues related to cached data interfering with the login process.

 
 
 

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